Pinto Almeida & Irmão Lda may, at any time, modify, add or delete any of its website User Terms (https://solrak.pt/) or complementing sites under the domain of solrak.pt, which refer the mentioned terms, by updating the content of this page. The use of this website implies the reading of User Terms. Hence, the user is invited to regularly visit this page.

Copyright

Pinto Almeida & Irmão Lda, tax number 501424873, is a national company located in Rua Central das Barrosinhas, 25, 3750-772, Trofa do Vouga, Águeda. Our texts, images, graphs, downloads, sounds, animations as well as all the other information in accordance to the way they are graphically presented on the website solrak.pt, as well as the layout and the website’s structure (materials, structure, slogans and compositions) are all protected by copyright. We don’t grant permission or property rights over the materials and information on our website which prevents the public from copying for any other purpose than personal use or advertising our activity in the same manner presented and distributed by us.

Neither the website nor any of its content may be copied, distributed, modified or made available to other websites, using any kind of scripting or iframing technique without previous written consent from Pinto Almeida & Irmão Lda, or its legal representatives.

PRIVACY AND DATA PROTECTION POLICIES

We regard our clients and users’ privacy very seriously, complying the legislation in force in terms of the use of the personal data and privacy.

We adopt the best practices in order to protect our users’ data preventing from a possible access, wrongful or unauthorized use.

The collected data on this website are meant to:

• Personalize the website in accordance with the location and language preferences in order to use this website in a more convenient manner.
• Answer the users contact requests.
• Collect and analyze anonymous traffic data, through statistical external services which allow us to improve this website.
• Reconnect to users by email or SMS with information about our products and services, provided that the users show interest in receiving such, through a subscription which can be cancelled at any time, through the same channel from which you have received the information or by sending an email to geral@solrak.pt, requesting the removal of the subscription list(s) and/or data elimination.

The data collected on this website are not provided by Pinto Almeida & Irmão Lda to external entities and are only used to satisfy the users requests, reply to contacts or product communication or to facilitate the use of the website’s tools.

Some data from this website may be shared with other external services subscribed by the users (such as Google, Gmail, Facebook and other services) through those website cookies. Those entities are the sole responsible by the availability, distribution and treatment of their web libraries. You must read those companies own privacy policy if you are a user of those services.

Cookies

Cookies are small text files saved on a user’s device when they enter certain websites. In following visits the file is sent back to the website that has originated it, allowing to identify the users preferences. The use of cookies is nowadays a common practice in most websites, especially since the increasing of electronic commerce.

To manage and set your browser’s cookies, you may access these helpful links:

• https://support.google.com/accounts/answer/61416?hl=pt-BR&co=GENIE.Platform%3DDesktop
• https://support.microsoft.com/pt-pt/windows/eliminar-e-gerir-cookies-168dab11-0753-043d-7c16-ede5947fc64d
• https://support.mozilla.org/pt-PT/kb/ativar-desativar-cookies-websites-utilizam-monitorizar-preferencias
• https://support.apple.com/pt-pt/guide/safari/sfri11471/mac

In this website, when given authorization by the user, we use the following cookies:

• pll.language
• wp-settings-1
• wordpress_test_cookie…*
• gadwp_wp_default_m…*

These cookies are used in order to:

• Memorise your language (PT or other) by default, effective in posterior visits to the website.
• Memorise your browsing and user definitions only if you are registered and have access credentials to the restricted area.
• Collect anonymous browsing statistics which will help us to know the most popular and useful contents to show on your browser.

Personalized cookies – they allow us to remember the user’s preferences concerning their location/ language or live chats. Thus, in subsequent visits the user won’t have to continue selecting those options, making the user’s experience easier.

Statistic cookies – they allow us to understand, through the collection of user statistics the way they browse in our website and how we can improve your experience and the website’s functionalities. We use Google analytics, Tidio, which provides reliable and reputed services to help us to collect that information. The collected information, such as visited websites or time spent on the site doesn’t allow to identify specific users once the visits are anonymous.

To better understand the privacy policy of these entities, we advise you to visit their own websites. Our website uses web services which depend on the acceptance of their use policy. These services never collect personal data, under no circumstance, and they only collect anonymous statistics.

For any question about privacy or cookies, please contact us by email: geral@solrak.pt.

Automated decisions with logical data and external libraries

We keep information which is treated automatically by information systems and subsystems, such as systems to send emails, sms, info-mail or social networks. The logic of data processing that we use serves the only purpose of making a personalized processing in accordance with every user or customer. We are not liable by any cross-reference, permission or data association that may occur through cookies or your user account in those services. Our access to external services data from which the user is a subscriber is naturally limited by the terms of those services providers and by the settings defined by each user.

Advertising

The website may have advertisements and sponsors. Pinto Almeida & Irmão Lda cautions that advertisers and sponsors are responsible for ensuring that the material received to be part of the site is in compliance with the laws, codes and updated regulations. We exclude any liability by any erro0r or imprecision that the advertising or sponsorship material may contain. The relationship between the user with third parties through our platform services and any terms, conditions and warranties regarding those third parties, namely sponsors and advertisers, are of the sole responsibility of the user and third parties. Pinto Almeida & Irmão Lda is not liable by the mentioned relationships.

ABOUT DATA PROTECTION

Who has access to my data?

Through this website only Pinto Almeida & Irmão Lda saves and processes your data. We use partnerships and other companies’ services that ensure, through their policy and logical data, that your personal information are never collected by those. With the exception of the use of cookies (and in accordance with our cookies policy which is freely accepted by the user or not) there may be the collection of some data as foreseen in the cookies policy.

The data that you provide us with outside this website, within the scope of a professional or commercial future relationship, will never be shared with third parties and their edition / alteration or elimination is available under the new General Data Protection Regulation.

How is my data used?

We use your data to contact you according to your interests and our website’s subscriptions. To contact again users by email or SMS with information about our products and services, provided that the users show interest in receiving that information through a subscription that may be cancelled at any moment through the channel from which you’ve received the information or by sending an email to geral@solrak.pt requesting the removal of of the subscribed lists and/ or the data deletion. We never provide your data to third parties other than the expected in the current privacy policy.

Is my data safe?

Your data is encripted and processed in safe networks using the SSL HTTPS:// protocol. Besides we are constantly implementing procedures that increase even more the security and protection of the data. We endeavor all our efforts in order to keep your data safe and under your control.

What is your web servers location and who runs those servers?

All our servers are physically located within the European Union. All our servers and applications installed on them are run by us.

How can I access the data you keep about me?

Under the new General Data Protection Regulation you can ask us at any time which data you keep about you. For that, you must send us an email to geral@solrak.pt requesting the information for correction or deletion or simply asking which data we keep. You should preferably send us an email from the one you are using or that is associated to your user profile. If you send us requests to rectify or delete data from email which aren’t associated to our system, the received link will show empty spaces or an informative message about the non-existence of data.

What happens to my email address and/or data after being deleted?

If you send us a request to delete personal data, all of it will be removed within 10 days. You may no longer have access to some of our online services. You can subscribe again at any time. Your previous data will never be retrieved. The request to delete are applied in all the data bases run b y us or by the foreseen entities in this policy. We may ask for your identification or proof of the user data in case the request refers to a different email than the one you’ve used to request that service.

Website’s General Terms and Conditions

By accepting this website’s terms and conditions, the user is consenting with the collection and computer processing of their data giving permission that the same are inserted and kept as long as necessary in an appropriate data base. The entity responsible by the data processing is Pinto Almeida & Irmão Lda. This website uses web services and integrations with other websites or services connected on the web. The use of our website assumes the knowledge and acceptance of the use policy of those services. We use links to code libraries external to our servers. The privacy policy of those services is of the sole liability of the entities which provide the services.

The personal data provided by the user/visitor are meant for marketing campaigns, such as the ones described on “Cookies Policy”. Under the terms of Law no. 67/98, from October 26^th and the new GDPR it is ensured to the users the free access to their data, being able to request in writing its update, correction or deletion, by sending a letter to our address or through or email geral@solrak.pt.

By visiting this website or sending us email messages you’re communicating with us electronically and equally accepting to receive messages from us through the same channel. The user will only receive communications from Pinto Almeida & Irmão Lda within the scope of our professional activity and the user interests. The user accepts hereby that when receiving by email any agreements, warnings, disclosures or other communications addressed to themselves, any legal demands of written formalization are met.

Exclusion of liability

The existing information on this website is given in their actual state and to the fullest extent allowed by applicable law are provided without any warranty of any kind, ither expressed or implied. Although the information is regarded as correct, they may include errors or imprecisions and may be altered without previous notice.

We do not represent or guarantee that the functions or applications on this website are continuous or accurate.

We disclaim any responsibility regarding errors that may occur due to system flaws or glitches (temporary or permanent) of the website, server, applications or other tools. To the fullest extent allowed by the applicable law we are not liable by any damages caused by the use or the impossibility to use the website solrak.pt, complementing websites or any service of solrak.pt domain.

USE OF THE INFORMATION FROM THE WEBSITE

LEGAL NOTICE ON THE USE OF OUR WEBSITE’S INFORMATION

Pinto Almeida & Irmão Lda informs about the use of the information by our customers:

• The commercial information shown on this site may change without previous notice.
• The contents from this site may not exactly match to the real products.
• The technical features of the products may be changed without previous notice. Pinto Almeida & Irmão Lda tries, however, whenever possible, to inform and update the information with its partners and customers.
• All the technical information about Pinto Almeida & irmão Lda’s products must be confirmed with our development team.

About copyright

All rights are reserved.

The contents shown on this website are protected by copyright and licenses or user protocols. Any use of the contents of this site must be requested by the available means.

Online Policy

The Privacy Policy does not apply to everything which is inherent to the operation of the Internet which is not under control of Pinto Almeida & Irmão Lda nor its enforcement may break the existing law or governmental regulations. This online privacy policy is only applicable to the information collected by our website and not to the information collected offline or by connection to other services that we may use. For example, if you are a user of services that use other sites or cookies you must check the user terms or privacy policy of those services. To know more about data use, check on a regular basis our privacy policy.